Privacy Policy

Data Categories We Collect

To provide a secure and efficient service, we collect the following types of information:

Identity and Contact: Legal name, date of birth, and email address.

Technical and Usage: IP addresses, device identification, and site interaction logs.

Transaction Data: Details of payments, withdrawals, and service history.

Support Communications: Records of your interactions with our customer assistance team.

Legal Bases for Data Processing

We process your data based on several legal grounds, including the performance of our contract with you, our legitimate business interest in platform security, compliance with Australian legal obligations, and your explicit consent.

Utilization of Personal Information

Your information is primarily used to manage your account, verify your identity for safety, process your transactions, and provide customer support. We also analyze aggregated data to detect fraudulent activity and ensure a fair environment for all participants.

Data Retention and Security

We store your data only as long as necessary to fulfill the purposes for which it was collected or to comply with statutory retention periods. We implement robust physical and electronic safeguards to prevent unauthorized access. While we strive for absolute protection, no digital transmission can be guaranteed as 100% secure.

International Transfers

Your data may be processed on servers located outside of Australia. We ensure that such transfers comply with applicable laws and that your data remains protected under similar safeguards as those provided locally.

Your Privacy Rights

Under Australian law, you have the right to access your personal data, request corrections to inaccurate information, or ask for data deletion. You may also object to the use of your data for marketing purposes at any time.

Contact for Privacy Inquiries

Brand: Zoome

Email: [email protected]

Address: 100 St Georges Terrace, Perth WA 6000, Australia

Policy Updates

We reserve the right to modify this Privacy Policy. Any changes will be posted on this page and take effect immediately upon publication.